Titanbit Limited is an European Union based cryptocurrencies marketplace. It allows people from all around the world to safely buy and sell crypto coins.
WHAT IS BITCOIN AND WHAT ARE CRYPTO COINS?
Bitcoin and other crypto coins are a peer-to peer payment system introduced as an open source software. This digital currencies are alternatively referred to as virtual currency, electronic money or cryptocurrency. Crypto currencies systems are not controlled by a single entity (a central bank, for example), which has led the US Department of Treasury to call Bitcoin and other crypto coins a decentralized currency.
HOW DOES IT WORK?
We take cash deposits on one side and crypto coins deposits on the other side of the trade. Then we allow our customers to exchange their cash for crypto coins or vice versa.
ARE YOU SELLING BITCOINS OR OTHER CRYPTO COINS?
Titanbit Limited not selling any type of crypto coins. All we do is provide a safe and simple environment to trade. We guarantee that buyers get their crypto coins and sellers get their money at agreed price. You are always buying crypto coins from another individual or company who is selling them.
HOW TO START?
It's FAST, EASY and FREE to open an account. Click to open a Normal account or Corporate account, fill out the form and log in.
You can deposit crypto coins without any verification. To fund your account with money you need to verificate first. For more information click here.
HOW TO TRADE?
After you funded with crypto coins or/and money your account it is time to trade. Click Buy/Sell in the main menu. There are three types of orders: Instant order, Limit order and 2 Click order. Instant orders are very simple to use. Limit orders give you the power of setting the price you wish to pay or get for your crypto coins. 2 Click order is a new way to buy or sell Bitcoins instantly, just click on an open order and confirm - thats all. It is up to you to decide which one to use.
We recommend Instant orders and 2 Click order for people who would like to make a trade as soon as possible and Limit orders to people who have experience in market trading.
HOW TO CANCEL AN OPEN ORDER?
To cancel an open order go to Account and select Open Orders in the left side menu. Select the order to be canceled and click "Cancel" next to the chosen order.
HOW DOES LIMIT ORDER WORK?
When you place a limit order you decide what price you wish to get or pay. Your order will then be added to the order book and will be waiting for someone to accept it.
HOW DOES 2 CLICK ORDER WORK?
A new option for buying and selling crypto coins is, the 2 Click order. Find a matching order, click on it and confirm. Your transaction will be carried out immediately.
WHAT IF I MAKE A MISTAKE AND INSERT A LIMIT ORDER TO BUY OR SELL COINS AT $2000/COIN INSTEAD OF $500/COIN?
This is a huge mistake in the markets and can cause great damage to your account balance. If you try to commit an order with price greater or lower than 20% of the current market price, our system will ask you for additional confirmation. Order for price 70% higher or lower than current price will not be accpeted.
WHAT IS ORDER BOOK?
Order book Graph - you can see all crypto coins trading data on Titanbit.net - Open, Close, Low and High positions.
Order book History - here are all concluded Limit order transaction.
HOW MUCH DOES IT COST?
Titanbit charges a trading fee from each party of successful trades made through the exchange.
The rate for new users and those with the lowest volume is 0.4%. Refer to the Transaction Fee schedule to determine discount levels. The fee that was charged appears in the Transaction history next to each trade. The amount of the fee will vary based on a 30 day trading history.
IS IT SAFE TO USE TITANBIT?
Our main priority is to keep crypto coins, money (FIAT), clients personal data and transactions data SAFE and SECURE. All our Deposit and withdrawal process are 100% manual.
We can not provide security for crypto coins stored on users computer. Ensure that your crypto coin wallets remains protected from users other than yourself.
HOW LONG DOES DEPOSIT USUALLY TAKE?
A SEPA deposits typically takes 1-3 business days, worldwide wire transfer typically takes 2-5 business days to reach our account. All non USD deposits must go through additional step of converting funds to USD. All deposits are processed and credited right upon receiving. ASTROPAY and OKPAY deposits usually takes 1-4 business days.
HOW CAN I DEPOSIT MORE THAN $50,000 PER TRANSACTION?
SEPA withdrawals are charged with fixed 0.90 EUR fee once your funds are converted from USD to EUR/GBP. Minimum amount for SEPA withdrawal is $15.00. International withdrawals are charged with 0.12% fee, minimum fee is $15.00. Minimum amount for international withdrawal is $50.00.
HOW LONG DOES WITHDRAWAL USUALLY TAKE?
SEPA zone transfers usually take 1-3 business days. For clients outside SEPA zone it takes up to 5 business days.
WHAT IS A THIRD PARTY WITHDRAWAL?
Third party withdrawals are defined as those withdraws which are meant to be transferred to account or any other institution that is titled in a different name that is registered on Titanbit account. Transfers to corporate bank accounts may require further KYC checking.
HOW DO I CHANGE MY EMAIL ADDRESS?
You can not change your email address by yourself. If you wish to change your current email address, we kindly ask you to contact Titanbit support Team.
WHERE DO I FIND MY TWO-FACTOR AUTHENTICATION CODE?
You need Google Authenticator application in order to obtain two-factor authentication code. You can read more about 2FA on your Account site - Verify Account.
TWO FACTOR AUTHENTICATION DOES NOT ACCEPT MY CODE
With 2FA it is very important that the time on our server and your mobile device and the time within your Google Authenticator App is in sync. If is not please try to re-sync Google Authenticator by going to Settings / Time correction for codes / Sync now, or if you use iOS please set: Settings / General / Date & Time / Set Automatically / to On, and then make sure your mobile device displays the correct time and then try again.
You can read more about 2FA on your Account site - Verify Account.
WHERE IS YOUR BANK ACCOUNT INFORMATION?
You need to verifiy your account before deposit money.
After your account is verified, you will be able to deposit funds to Titanbit.
Our bank account information that is needed for a deposit is given to you on the last step of your deposit order.
I HAVE LOST MY PASSWORD. HOW DO I REGAIN ACCESS TO MY ACCOUNT?
Use use the following link to obtain access to your account: LOST PASSWORD
Change the password that is given to you as soon as possible.
DO YOU HAVE ANY REFERRAL PROGRAM?
YES. Make your friends TRADERS too! To qualify for the Refer a Friend bonus, you and your friend must deposit at least 2 BTC both. Launch the Titanbit.net Exchange application. Click on "Refer Friend". Add email addresses for up to 1 friend every 24 hours. Your friends will receive an email from Titanbit.net. Once your friend opens an account and make the minimum deposit of equivalent of 2 BTC, both you and your friend get a fee reduction.
HOW DO I DEACTIVATE MY TITANBIT ACCOUNT?
To deactivate your Titanbit account, go to "Account" and select "Settings" from the side menu. Click "Deactivate account" and proceed. In case you proceed, you will loose all your account data and funds dtored on Titanbit Exchange. Your account can not be reactivated.
CAN I DEPOSIT FUNDS FROM A BANK ACCOUNT OTHER THAN MY OWN?
No. We are unable to process third party transfers.
WILL BE SOME NEW CRYPTO COINS ON EXCHANGE?
YES. We will regulary add new crypto coin markets on site.
WILL YOU REMOVE OR BLOCK ANY CRYPTO COIN MARKET?
We can Temporary stop a single or multiple market exchanges on site. We can block/remove any market trading from an Exchange due the lack of trading or problem on market or coin in generally. You can check all information at NEWS.